Return Policy

Returns will be accepted only within 30 days of purchase. Prior to returning a product, you must request an RMA Number. To get an RMA Number, Email Us at Help@GenerationStores.com. Once approved you will receive an email with your RMA number and further instruction. Your RMA is manually approved. We will get it to you as soon as we can.

There is no restocking fee, providing you have a RMA number and the product is in the original purchased condition. All returns received without a RMA number or package improperly are subject to a 20% restocking fee. So please take the time to request an RMA number and pack them item carefully.

All returns must be sent freight pre-paid at the sender’s expense. We shall not be held responsible for any shipping charges incurred returning non-defective merchandise. All returned non-defective merchandise must be in original purchase condition including the original packaging, contents, and the original packing slip issued by LavaLampForGifts.com or GenerationStores.com. Your payment, less shipping and handling charges, will be refunded upon approval of returned merchandise. We will not issue a refund for returned merchandise damaged during shipment, therefore it is a good idea to add insurance to the package you are returning. We do not issue call tags for returns.

Manufacturers' Warranties

* Your Lava Lite® lamp is warranted by Lava World International™ against defects in workmanship or materials for ninety (90) days from the date of purchase. This warranty shall be void if the Lava Lite® lamp has been subjected to abuse, negligent handling, disregard of operating instructions or attempted repair by anyone other than the manufacturer.

Where applicable, manufacturer warranty information will be included with the product. 

LavaLampForGifts.com is a website owned and operated by www.GenerationStores.com Inc.

These terms and conditions are subject to change without notice.